Shipping policy

SHIPPING

We offer an array of shipping options including free standard shipping on all orders across Australia.

We ship worldwide, excluding Cuba, Iran, North Korea, Syria and Ukraine.

All parcels are shipped via Australia Post. For international destinations, your local postal service will handle final deliveries. 

Please see checkout for shipping timeframes and cost to your unique location.

 

PROCESSING TIMES

Orders are processed within 24 hours of placement and dispatched by 2pm AEST on the next business day. 

Please note these timeframes exclude weekends and public holidays.

ADDITIONAL SUPPORT

If you experience difficulties entering your delivery address or calculating shipping contact us via instagram or email info@iilhijewellery.com with your full delivery address and contact number. We will be in touch to take care of the rest.

 

Please note

iilhi is not responsible for lost or stolen packages after delivery or packages delayed in transit.